This Privacy Policy explains how Petromac collects, uses, stores, and shares personal information through this website, including public pages, contact forms, document email tools, and staff intranet features.
Petromac is based in New Zealand. We handle personal information in line with the New Zealand Privacy Act 2020 and, where applicable, other privacy laws that may apply to visitors or customers outside New Zealand.
Information we collect
You can browse most of this website without telling us who you are. We collect personal information when you choose to provide it, or where it is needed to operate and secure the website.
Information you provide
- Your name, email address, company, role, and contact details.
- Messages, enquiries, demo requests, simulation requests, and any well, tool, job, or operational details you choose to send us.
- Email addresses entered to receive catalogs, success stories, or other Petromac documents.
- Staff identity details used for intranet or kiosk workflows, such as name and email address from Microsoft sign-in.
Information collected automatically
We may collect technical information such as IP address, browser type, device type, pages visited, referring page, timestamps, and security or error logs. This helps us run the website, prevent misuse, diagnose issues, and improve performance.
Cookies and similar technologies
Browsing this website sets no cookies. We do not use advertising, marketing, or cross-site tracking cookies, and there is nothing here to opt into or out of.
The only cookies we set are for staff sign-in to our internal intranet: a secure session cookie, a sign-in token, and a short-lived OAuth state cookie. They are set only after a Petromac staff member signs in, they are strictly necessary to keep that session secure, and they are never used to track browsing. Cloudflare, which serves and protects this website, may also set a short-lived cookie to distinguish visitors from automated traffic.
Analytics
We use Cloudflare Web Analytics to understand basic website trends, such as which pages are visited, referring sites, and general country-level location. We chose it specifically because it is privacy-preserving: it sets no cookies, does not fingerprint your device or browser, and does not track you across other websites. The data is aggregated and does not identify you. We do not use Google Analytics.
Cloudflare also provides security and performance protection for this website, which involves processing request information such as IP address to block malicious traffic.
How we use personal information
- To respond to enquiries and requests.
- To provide demos, simulation support, documents, or follow-up.
- To operate staff intranet and kiosk workflows.
- To send requested emails or documents.
- To protect the website, prevent spam, and enforce rate limits.
- To maintain records, improve services, and comply with law.
Sharing personal information
We do not sell personal information. We may share personal information with service providers who help us operate the website and related systems, including hosting providers, email providers, Microsoft identity services, IT support, security providers, and professional advisers. We may also disclose information where required by law or to protect Petromac, our users, or others.
International transfers
Some service providers or systems may store or process information outside New Zealand. Where we disclose personal information overseas, we take reasonable steps to ensure appropriate safeguards apply, consistent with the New Zealand Privacy Act 2020 and any other applicable requirements.
Security and retention
We use reasonable technical and organisational safeguards to protect personal information. No website or email system is completely secure, so please avoid sending highly confidential information unless suitable arrangements are in place.
We keep personal information only for as long as reasonably needed for the purposes described above, unless a longer period is required and permitted by law. If a notifiable privacy breach occurs, we will notify the Office of the Privacy Commissioner and affected individuals where required by law.
Your rights
You may ask us to access or correct personal information we hold about you. We may need to verify your identity before responding. If you are in a jurisdiction with additional privacy rights, we will respond to those rights where they apply.
If you have a privacy concern, please contact us first so we can try to resolve it. You may also contact the New Zealand Office of the Privacy Commissioner or your local privacy authority.
Contacting us
For privacy questions or requests, contact Petromac at [email protected].
Last updated: 28 July 2026 · Version 2.4
